Privacy Policy

All County Pools & Spa Inc ("we", "us") operates this website and provides swimming pool construction, remodeling, and backyard renovation services in the Los Angeles area. This policy describes what information we collect, how we use it, and the choices you have.

Information we collect

• Information you give us. When you request an estimate — through the website form, by phone, or by text — we collect your name, phone number, email address, and the project details you share (for example the property address and the work you need).
• Call and message records. Calls and text messages to our business numbers may be logged (number, time, duration) and calls may be recorded for quality and record-keeping. Tracking phone numbers may be used so we know which ad or page a call came from.
• Technical information. Standard server logs and similar technical data (IP address, browser type, pages visited) collected when you browse the site.

How we use it

• To respond to your estimate request, schedule site visits, and perform the work.
• To send service communications you have requested — callbacks, appointment reminders, follow-ups on your request.
• To measure which advertising brings in inquiries, and to keep business records.

SMS / text messaging

If you check the SMS consent box on our contact form (or text us first), we may send you text messages about your estimate request and related service updates — for example a text-back when we miss your call, appointment confirmations, and follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver the messages (our SMS platform provider) or as required by law.

Sharing

We do not sell your personal information. We share it only with service providers who help us run the business — such as our website host and our customer-relationship and messaging platform — who may use it solely to provide those services to us, and where required by law.

Retention & security

We keep inquiry and job records as long as needed for the purposes above and to meet legal, warranty, and accounting obligations, and we use reasonable safeguards to protect them.

Your choices (including California residents)

You may ask us what personal information we hold about you, ask us to correct or delete it, or opt out of communications at any time — reply STOP to any text, or contact us using the details below. California residents may exercise their rights under the CCPA the same way; we will not discriminate against you for doing so.

Contact

All County Pools & Spa Inc
6117 Reseda Blvd, Tarzana, CA 91335
(818) 720-3316

We may update this policy from time to time; the effective date above reflects the latest revision. See also our Terms of Service.